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July 24, 2008, 06:25:54 pm *
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News: SMF - Just Installed!
 
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Author Topic: Is the site ok?  (Read 585 times)
falkenberg
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« on: February 17, 2008, 01:33:30 am »

Perhaps I'm hallucinating, but I seem to be getting really broken problems today, like
http://chesstempo.com/chess-problems/15004
http://chesstempo.com/chess-problems/25601
Are those problems missing the White Queen or smth like that? Or is it just a glitch with the problem generator? The third broken problem that I got (white to play) is attached. I stopped my chesstempo session at that point, since it had gotten ridiculous.

Please fix it or explain what's going on. This kind of issues are really tough for hopeless chesstempo addicts.  Wink
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roq
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« Reply #1 on: February 17, 2008, 04:23:37 am »

Strange!? I checked both problems on my setup Windows/Firefox and both those problems look OK. In #15004 there is a white queen at d4 and #25601 has a white queen on d2.

Roq
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falkenberg
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« Reply #2 on: February 17, 2008, 04:59:42 am »

Wow, this is really weird then. I was playing in firefox, and I couldn't see those queens at all. Even more weird, I tried the links above in internet explorer, and I cannot see the queens either...

Wait, this is really interesting. I just tried 25601, and Internet Explorer shows everything in the diagram except the White queen. The browser status bar shows that the browser is still trying to load
http://chesstempo.com/images/merida/whitequeen46.pgn
What can possibly prevent both firefox and explorer from downloading this image? When I try the white queen link directly, both firefox and explorer return a 404. On the contrary, if I directly try another image link like
http://chesstempo.com/images/merida/blackknight46.png
I can see the knight just fine in both browser. richard, could you please check your server logs and see if my requests for the whitequeen image are reaching the server?
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richard
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« Reply #3 on: February 17, 2008, 01:35:47 pm »

Hi Falkenberg,

Its working ok for me in Firefox.  This doesn't explain the problem but I think the link to you posted below to the white queen piece is wrong:
http://chesstempo.com/images/merida/whitequeen46.pgn

Note, the extension, that should be png not pgn.

see if this works:
http://chesstempo.com/images/merida/whitequeen46.png

Did you type the url or cut and paste it from the UI?  Could you please double check to verify if the .pgn is a typo or not? (the only 404 I have in the logs is for the .pgn file and comes from the same IP address you posted from).

If its a typo then it still doesn't address why the white queen doesn't load for you.  It is possible that either your browser cache or your ISP's proxy had trouble accessing chesstempo at some point and  is refusing to check for the image again. You might try forcing a reload on your browser (and maybe also clearing your browser cache), to see if that helps.

Another possibility is that some of the bytes in the queen image are creating a false positive in your anti-virus software.  If you are feeling brave you could temporarily disable any anti-virus software to see if things work with it off.
 
Let me know if you have more details.

Thanks,
Richard.



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falkenberg
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« Reply #4 on: February 17, 2008, 07:00:57 pm »

The good news is that White queens are back today! Cheesy

Its working ok for me in Firefox.  This doesn't explain the problem but I think the link to you posted below to the white queen piece is wrong:
http://chesstempo.com/images/merida/whitequeen46.pgn

Note, the extension, that should be png not pgn.

see if this works:
http://chesstempo.com/images/merida/whitequeen46.png

Did you type the url or cut and paste it from the UI?  Could you please double check to verify if the .pgn is a typo or not? (the only 404 I have in the logs is for the .pgn file and comes from the same IP address you posted from).
You are most likely right. I couldn't copy the url from the status bar, so I had to type it in, making that part of my bug report bogus. Sad

Quote
If its a typo then it still doesn't address why the white queen doesn't load for you.  It is possible that either your browser cache or your ISP's proxy had trouble accessing chesstempo at some point and  is refusing to check for the image again. You might try forcing a reload on your browser (and maybe also clearing your browser cache), to see if that helps.

Another possibility is that some of the bytes in the queen image are creating a false positive in your anti-virus software.  If you are feeling brave you could temporarily disable any anti-virus software to see if things work with it off.
Those are two good theories. I think that we can discard the anti-virus one, since I can now see the White queens again, and my last anti-virus update came from 2/15. The proxy theory seems much more plausible at this point. I indeed connect through a proxy. I should have turned the proxy off and double-checked, but I wasn't thinking clearly yesterday. Anyhow, sorry for the trouble, as this is most likely an issue on my side.
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falkenberg
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« Reply #5 on: February 17, 2008, 08:17:13 pm »

And to complete the good news, I broke 2000 standard today!  Grin
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richard
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« Reply #6 on: February 17, 2008, 09:56:56 pm »

And to complete the good news, I broke 2000 standard today!  Grin

Congratulations :-)

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